If you’re planning for an upcoming surgery that will require skilled recovery care, it’s important to take the time to research your options to identify the provider that is best equipped to meet your specific needs.
Once you’ve identified options for recovery providers, here are some questions to ask:
Is the facility licensed by the state and country? Ask for proof of licensure to ensure that you are receiving quality treatment.
What is the staff-to-patient ratio? Even if a provider has great staff, they will only be as helpful as their bandwidth allows.
How are staff credentialed? Make sure your provider hires staff according to their abilities and training to ensure you’ll receive top-notch care.
Are the types of therapy provided comprehensive for your needs? Some providers specialize in certain types of care. Make sure your needs will be met by the facilities and staff.
What types of food are offered? Will you have enough to eat, despite any dietary restrictions? Can your guests join you for meals?
How much privacy does each patient have? Do you prefer more alone time, or a more social environment? Ask the potential provider to provide options for both scenarios.
Can visitors/caretakers find lodging nearby? If out-of-town friends or relatives will be visiting during your recovery, ensure they will be accommodated.
Are television, Wi-Fi, and private telephones available and included? Entertainment costs may sneak up on you. Make sure to ask about these and other “fine-line” fees that may creep onto your bill.
Are rooms clean and well maintained? Is the equipment current and in good working order? Is the environment quiet? If possible, visit the provider in person to assess this criteria for yourself.
Keep in mind: Word of mouth is a powerful tool. For recommendations of post-surgical care providers in your community, ask friends, relatives, your doctor, and community members. If you’re still unsure, consider asking the provider for testimonials from former patients.
Remember: The purpose of short-stay rehabilitation is to help you get back on your feet as quickly as possible. Make sure to choose a provider that is focused on making you feel respected, comfortable, and at ease.